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Belle Irlan

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Posts posted by Belle Irlan

  3. Posted

    World Level 1 is the lowest possible world level. A brand new server is world level 1. At the market you want to look for items that are closer to the minimum price than the max price. And then sell them when they are close to max. Pretty self explanatory. The recommended items are usually items close to the min price.

  8. Posted

    4 minutes ago, Michal Gusta said:

    Simply put in Feast, they remove myself and my guild members from our seats none stop, even when we are unable to get the winning seat, by voting even. I mentioned the rules from: https://www.creagames.com/gmen-rules
    Rules 2.3.1 to 2.3.5 and 2.3.14 respectively.

    I know that you mentioned the rules and as a GM I am well aware of what those rules are and am responsible for enforcing them. Like I said, I went through your pics, looking at world chat only, and saw absolutely no discrimination of new players through intimidation, misinformation or mockery. I saw no insults or slander through misinformation. Nothing that we would classify as an action harmful to the game's development or image. No actions were taken that hinder the normal game process. There was certainly no attempts to acquire the password, account information, or personal information of any user. I also saw no discrimination based on age, religion, or other characteristics.

    I know that it can be frustrating when a guild is strong enough to keep you out of seats or keep you from getting pirates. This is normal gameplay though. Just based off of the screenshots you have provided there is nothing to base your claims on. I'm sorry if you feel bullied because the guild members are strong and choose to knock you and your other members out of their seats. Yes, this may not be "nice" gameplay. However the job of myself and the administration is not to enforce "nice" gameplay, but make sure that the rules are being adhered to. The information you have provided shows that these players may not be "cooperative" players, but extremely competitive. This is not, in and of itself, a violation of any rule.

    1 person likes this

  10. Posted

    What sort of rules are being broken? There is no way to keep someone from participating in Feast or Pirates. If they are strong enough to take a Pirate they can. They are limited to 10 per day. There is no rule saying they need to be shared or split up. The same goes for Feast. If someone is strong enough to fight you, beat you, and take your seat they can. Are either of these things "nice"? Not really, but they are not against the rules.

    I have gone through your screenshots and, as a GM on servers 4-6 and 15, I don't see anything in your screenshots that is discriminatory or damaging to the game in the world chat. I also don't see any threats or actions in the PM's that would require action be taken. For what it is worth you are more than able to use the "blacklist" option so that a person's chat can not be seen and they can not contact you via PM. PM's are not something that a GM can take action on anyway as they are not available to view independently and can be modified and not show the full situation.

    If I am missing something could you please be more specific as to what these players are doing that violates game rules? Specifically what actions they are taking in world chat that violate the rules you have quoted. Please understand we can not and will not police private messages except in EXTREME situations. That is why you have the blacklist option.

    6 hours ago, Michal Gusta said:

    On server 17, the Guild Helix has been Harassing myself and my guild. Even preventing myself and my members from partaking in certain events such as Feast of Seas and Pirate treasure.

    Screenshots of their leader breaking rules in PM to myself, note they are not in order.
     

    http://imgur.com/a/F4ffL

    I also have screens of a PM between myself and BigRob a former Cloud9 member that joined Helix, See attachments.

    As you can see I tried to talk things over prior to today, and they will not leave myself and my Guild alone. PS Rules 2.3.1-2.3.5 and 2.3.14 are being broken by these people.

    Image 042.png

    Image 047.png

    Image 050.png

    I would be glad to look into it further, but the information you have provided is vague at best. Also keep in mind that the information you mention about a "six month ban" is not correct. There are no mandatory punishments and all punishments for actions that violate game rules are at the discretion of the Administration. 

    1 person likes this

  11. Posted

    10 hours ago, fb1456010454430698 said:

    Hello, I also am in the same thing as I had purchased the superfund yesterday silver and gold and only used the first day of the 5 days that I am suppose to get in my returns. I have also posted in the help ingame.

     

    19 hours ago, fb1285818804869834 said:

    Hi, 2 days ago i recharged a certain amount of gold to participate in super refund. You should be able to claim it 5 days in a row. I claimed the first 2 days, but now the super refund is gone while i still have 3 days to claim. Solve this and get the super refund back in the game so people can claim their rewards.

    Regards Pyropaultje on server EU2 Amore

    Contact using the Help tab in game. You won't receive a response to this issue on here. You must contact support directly. Understand it is the weekend and you will not receive a response until the next business day at the earliest. Thanks.

     

  12. Posted

    5 hours ago, fb1197849817000851 said:

    how do you change guilds

     

    Go to the Guild page, click the big blue "Leave Guild" button at the bottom of the guild page. Then you can go back to the "Guild" button and select a new guild to apply to.

  15. Posted

    Can you please let me know if this individual is still able to communicate in game? I want to make sure this is properly taken care of and isn't just a temporary measure. Thanks Emma Rose.

    1 hour ago, Emma Rose said:

    Thank you everyone for your support.

    This is the response I've received from CreaGames Support:

    "Your ticket is #CQ1544.

    We have received rather many complaints about this player's behaviour and enough screenshots for understanding what happened. Thank you for your mail. We will take measures against this player!

    Have a nice day!"

     

  18. Posted

    5 hours ago, Jasper Lewis said:

    The new day reset happened but the server is still not in Daylight Savings time. Sadly instead happening automatically, this time around you have to close the game entirely for a few mins then reopen the game to see it. (simply reloading did not work, but, closing the game a bit then reopening it did)

     

    Failing that, try clearing your cache.

    Jasper seems to be correct. Although for people playing on Gameroom you will have to figure out how to clear it's cache and cookies or use a browser instead. Sorry guys. I really wish there was more I could do.

  19. Posted

    7 minutes ago, Jasper Lewis said:

    So there are two clocks then, that's pretty interesting. The events (except CTB) are following what you call the main clock while the others follow the main clock, correct? 

     

    How long do you think it'll be be before daylight time saving gets applied to the local clock so it's in sync with the main clock?. Since local clock is the key to unlocking events, by time they're open, the main clock has already passed the event deadline.

    I've seen this happen in other cases too. Where a home computer's time and date are out of sync with a server they are trying to access so it won't let them as a security thing. We used to see that happen at PayPal. 

    1 person likes this

  20. Posted

    6 minutes ago, Jasper Lewis said:

    So there are two clocks then, that's pretty interesting. The events (except CTB) are following what you call the main clock while the others follow the main clock, correct? 

     

    How long do you think it'll be be before daylight time saving gets applied to the local clock so it's in sync with the main clock?. Since local clock is the key to unlocking events, by time they're open, the main clock has already passed the event deadline.

    Not really two clocks. Two servers. a local server we play on and a main server where the information comes from (this is also the server that hosts interserver events like C2B and Military contest). Hopefully it will be an easy fix once the tech team arrives for the day. 

    1 person likes this

  21. Posted

    It seems to be an issue of "main" server time versus "Local" server time. The events that take place in the Interserver location are fine because they take place on a server whose time is correct and actually take place on that "main" server. The events that load from the "main" but take place locally, all the daily events, check to make sure the "local" server time matches the "main" server time. Since they don't they event won't let you join.

     

    I haven't had direct contact with tech, but this is the explanation that I was given previously when the issue happened before. It also matches up with similar errors I have encountered in the tech job I work.

  22. Posted

    We are aware that the time is off due to daylight savings time and that this is impeding your ability to enter events. We are working to get this fixed as soon as possible. Thanks for your patience.

    1 person likes this

  23. Posted

    6 hours ago, fb1238225462913279 said:

    Okay I have question about Wing Star stones I don't see anywhere where or how to use them to increase my wing star level I have them at +7 boosting so they are perm not so I know that shouldn't be the issue, I see where you can use the plumage spirit, also the feathers obviously since I got them to +7 easy to find that and then I see where it says upgrade star level which is that not what these are supposed to be for?  Well on my increase star level box its requiring the purple wing upgrade stones. My actual screen on star/skill page is below,

      XGame - Google Chrome 2016-06-14 16.11.30.png

     

     

     

     

    Can you please explain to me why its requiring the purple upgrade or as the picture of the purple ones say evolving wing stones it says nothing bout increasing star level or skill but however the stupid green ones that have 80+ of apparently say increase your wings star level but from what I can see here they are totally worthless??

    Please tell me if they are usable where or how do I use them so I can stop getting frustrated lol

     

    wings.PNG

    Once you increase the wings, using the green stones, to 9 stars you have to use the purple stones to increase the rank. This unlocks a new skill slot and will allow you to start using the green stones again.

    1 person likes this

  24. Posted

    29 minutes ago, Crispin Buti said:

    how do you activate exterminator and titus robots?

     

    You have to buy them first with Thematic Event Medals that you get from purchasing gold and opening the Return chests. Then after you've purchased them you go to the Robot tab and activate the robot you want to use.

  25. Posted

    Can people tell me the highest star level you've seen on a tier 2 elemental? Trying to verify it maxes at 8 stars on a single stat.